Shift Lead: High-Energy Cafe Leader

Workstream; Westfield (NJ); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Competitive pay: $19–$22/hour, including tips

Health, dental & vision insurance for eligible employees

Monthly bonus opportunities

Paid time off

Extra holiday pay

Free drinks & up to 50% employee discount

Job summary

Workstream is seeking a Shift Lead in Westfield, NJ to oversee daily operations in a fast-paced café environment. The Shift Lead will motivate a team of 2–6 members, ensuring exceptional customer service and product quality.

Candidates should have at least 1 year of leadership experience, strong organizational skills, and be comfortable working under pressure. The position offers competitive pay and various benefits, creating a rewarding work atmosphere.

Qualifications

• At least 1 year of leadership experience in hospitality.
• Open and flexible availability, including weekends and holidays.
• Strong communication and team leadership skills.

Responsibilities

• Lead and motivate the team throughout the shift.
• Ensure consistent product quality and presentation.
• Deliver and maintain excellent customer service.
• Manage shift flow, priorities, and time efficiently.

Skills

Leadership

Customer service

Time management

Communication

Organization

Job description

Workstream is seeking a Shift Lead in Westfield, NJ to oversee daily operations in a fast-paced café environment. The Shift Lead will motivate a team of 2–6 members, ensuring exceptional customer service and product quality.

Candidates should have at least 1 year of leadership experience, strong organizational skills, and be comfortable working under pressure. The position offers competitive pay and various benefits, creating a rewarding work atmosphere.