Shift Lead: Guest Experience & Team Leadership

Little Beet LLC; United States; Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health coverage

Paid Time Off

401k with match after 90 days

Pre-tax commuter benefits

Team member discounts

Résumé du poste

The Little Beet is seeking team members who deliver friendly, attentive service in a fast-paced environment. You’ll handle orders, maintain knowledge of menu items, and collaborate with a supportive team to ensure guests have a high-quality dining experience.

Restaurant experience, POS familiarity (Toast), and schedule flexibility are valued as we help you grow across Convive Brands’ concepts. Equal opportunity employment and a focus on balance and growth are emphasized.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems, especially Toast.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsabilités

• Provide friendly and attentive service to all guests throughout the visit.
• Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
• Anticipate guest needs and note any preferences provided by the guest
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Prepare drinks for the dining room, as needed
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Organize money and receipts throughout the shift in adherence with the cash handling policy
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location

Connaissances

Guest service

Teamwork

Flexibility

Communication

Language proficiency

Outils

Toast POS

Description du poste

The Little Beet is seeking team members who deliver friendly, attentive service in a fast-paced environment. You’ll handle orders, maintain knowledge of menu items, and collaborate with a supportive team to ensure guests have a high-quality dining experience.

Restaurant experience, POS familiarity (Toast), and schedule flexibility are valued as we help you grow across Convive Brands’ concepts. Equal opportunity employment and a focus on balance and growth are emphasized.