Shift Lead: Guest Experience & Team Coach

PFLC Little Caesars; North Augusta (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

PFLC Little Caesars is looking for a Shift Leader in North Augusta, South Carolina. In this role, you will oversee shift operations, ensuring guest experience and sales performance meet brand standards.

The ideal candidate will exhibit strong leadership skills, manage team tasks, and handle guest interactions effectively. Key responsibilities include training staff, ensuring food safety, and controlling shift costs. Candidates should be able to work evenings and weekends.

Qualifications

• Great communication skills to communicate effectively with guests and co-workers.
• Positive attitude and ethics that support our values and culture.
• Strong team player.
• Ability to train and coach others.

Responsibilities

• Lead team members on shifts, including assigning tasks and providing feedback.
• Utilize the huddle board to effectively position the team.
• Ensure all security procedures are executed.
• Make guests happy by providing great service.
• Resolve guest complaints and issues.
• Control food costs, labor, waste, and cash on the shift.

Skills

Great communication skills

Positive attitude

Team player

Ability to train and coach others

Job description

PFLC Little Caesars is looking for a Shift Leader in North Augusta, South Carolina. In this role, you will oversee shift operations, ensuring guest experience and sales performance meet brand standards.

The ideal candidate will exhibit strong leadership skills, manage team tasks, and handle guest interactions effectively. Key responsibilities include training staff, ensuring food safety, and controlling shift costs. Candidates should be able to work evenings and weekends.