Shift Lead - Guest Experience & Team Coach

Xfinity Master Company Code; Eastvale (CA); On-site; USD 23,419 - 27,552; Full time

Job summary

Slice House Eastvale is seeking a Shift Lead to oversee daily operations at the Slice House in Eastvale, CA. You will ensure exceptional guest service, greet guests, and uphold standards while guiding crew through tasks and safety procedures.

You will train teammates, manage inventory, enforce policy, open/close the store, handle cash, and keep the dining area clean. This role represents the Slice House brand and requires proactive leadership during peak hours.

Responsibilities

• Oversee daily operations as Slice House shift lead
• Provide outstanding guest service and maintain a guest-friendly environment
• Train new or less experienced crew members
• Practice inventory control standards and follow store policies
• Ensure cleanliness, sanitation, safety, and staffing standards are met
• Open and/or close the restaurant and meet required work hours
• Motivate and manage crew members and coordinate breaks
• Assemble and package orders according to Slice House standards
• Support other positions as needed and keep kitchen and dining area clean
• Enforce uniform and policy compliance and promote the Slice House brand
• Maintain cash handling accuracy and manage voids/refunds as needed
• Meet daily and weekly cleaning tasks and adjust quotes during peak hours
• Represent Slice House brand positively to leave a lasting impression

Job description

Slice House Eastvale is seeking a Shift Lead to oversee daily operations at the Slice House in Eastvale, CA. You will ensure exceptional guest service, greet guests, and uphold standards while guiding crew through tasks and safety procedures.

You will train teammates, manage inventory, enforce policy, open/close the store, handle cash, and keep the dining area clean. This role represents the Slice House brand and requires proactive leadership during peak hours.