Shift Lead: Guest Experience & Store Ops — Flexible Schedule

Smoothie King (SKFI); Irving (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Health insurance

Job summary

Smoothie King (SKFI) in Irving, TX seeks a Shift Leader who can guide team members, balance guest satisfaction with efficient store operations, and uphold store policies. The role emphasizes taking responsibility and delegating to maintain smooth shifts.

The position requires ensuring a superior guest experience, driving sales and profitability, and adhering to opening/closing procedures while maintaining a welcoming atmosphere.

Qualifications

• Shift Leaders take responsibility and delegate tasks.
• Ensure guest satisfaction while maintaining store operations.
• Follow opening/closing procedures and deposits.

Responsibilities

• Assist the General Manager in store operations in a leadership role.
• Ensure a superior guest experience and drive profitability while maintaining a fun and welcoming atmosphere.
• Complete the store opening/closing procedures.
• Make bank deposits.
• Assist the General Manager with product ordering.
• Communicate a positive brand impression to the Guest experience.
• Ensure consistency and high-quality preparation of smoothies and guest service.
• Enforce sanitary practices for food handling and maintenance of all areas.

Skills

Leadership

Customer service

Store operations

Communication

Reliability

Food safety

Cash handling

Tools

POS system

Microsoft Office

Job description

Smoothie King (SKFI) in Irving, TX seeks a Shift Leader who can guide team members, balance guest satisfaction with efficient store operations, and uphold store policies. The role emphasizes taking responsibility and delegating to maintain smooth shifts.

The position requires ensuring a superior guest experience, driving sales and profitability, and adhering to opening/closing procedures while maintaining a welcoming atmosphere.