Shift Lead & Guest Experience Manager - Flexible Scheduling

Ontario Trillium Foundation; Maple Grove (MN); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Cash tips daily (hourly wage plus $3-$

Employee Meal

Flexible scheduling

Fun co-workers and management

Job summary

NE Taco in Maple Grove, MN seeks a Manager to lead our Rusty Taco fast casual concept, guiding and coaching a team to deliver quality food and exceptional guest experiences.

You will drive revenue and profitability, model hospitality, resolve issues, and ensure safety and compliance across shifts. Strong communication and teamwork are a must, with at least 1 year of restaurant experience.

Qualifications

• Customer-centric mindset with guest focus.
• Strong verbal communication and listening skills.
• Self-motivated with the ability to work independently and in a team.
• Calm, tactful under pressure and able to manage multiple tasks.

Responsibilities

• Support restaurant operations to achieve goals for revenue, cost controls and profitability.
• Conduct table visits and model hospitality skills during shifts.
• Resolve guest complaints and identify solutions.
• Ensure a safe working environment and compliance with standards and laws.
• Lead shift meetings and train team members.

Skills

Customer centric

Verbal communication

Active listening

Self-starter

Teamwork

Multi-tasking

Computer skills

Restaurant experience

Job description

NE Taco in Maple Grove, MN seeks a Manager to lead our Rusty Taco fast casual concept, guiding and coaching a team to deliver quality food and exceptional guest experiences.

You will drive revenue and profitability, model hospitality, resolve issues, and ensure safety and compliance across shifts. Strong communication and teamwork are a must, with at least 1 year of restaurant experience.