Restaurant Shift Lead — Lead a Fast-Paced Team

Capriotti's Sandwich Shop; Cranberry Township (Butler County); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Flexible schedule

Free meals and generous discounts

Opportunities for advancement

Job summary

Capriotti’s Sandwich Shop is hiring a Restaurant Shift Lead to help guide daily operations at Capriotti’s Sandwich Shop in Cranberry Township, Pennsylvania. This role supports management, oversees staff, and ensures guest satisfaction in a fast-paced environment.

The position offers full-time or part-time hours with opportunities for advancement, competitive compensation, and benefits such as uniforms, meals, and discounts. Ideal for those aiming to grow in restaurant leadership or hospitality.

Qualifications

• Experience leading a restaurant shift or team is preferred.
• Strong customer service and communication abilities.
• Ability to manage time and tasks in a fast-paced setting.
• Willingness to learn, adapt, and mentor teammates.
• Must be at least 16 years old with flexible scheduling.

Responsibilities

• Supervise and support team members during daily restaurant operations.
• Delegate tasks and ensure all shift duties are completed efficiently.
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness.
• Provide excellent guest service and resolve customer concerns professionally.
• Follow company policies for food safety, sanitation, and cash handling.
• Assist with scheduling support, labor management, and inventory monitoring.
• Maintain cleanliness and organization throughout kitchen and dining areas.
• Support smooth shift transitions through clear communication with management.
• Recognize and encourage team performance and positive contributions.
• Promote a team culture built on respect, accountability, and professionalism.

Skills

Leadership

Customer service

Communication

Time management

Problem-solving

Team motivation

Job description

Capriotti’s Sandwich Shop is hiring a Restaurant Shift Lead to help guide daily operations at Capriotti’s Sandwich Shop in Cranberry Township, Pennsylvania. This role supports management, oversees staff, and ensures guest satisfaction in a fast-paced environment.

The position offers full-time or part-time hours with opportunities for advancement, competitive compensation, and benefits such as uniforms, meals, and discounts. Ideal for those aiming to grow in restaurant leadership or hospitality.