Shift Lead-FOH

Famous Dave's BBQ; Forest Lake (MN); On-site; USD 29,000 - 32,000; Full time

Job summary

Famous Dave's BBQ in Forest Lake, MN is seeking a Shift Leader to assist the management team in overseeing restaurant operations and personnel during a shift. The role focuses on maintaining standards, recipes, quality, timeliness, and guest satisfaction while supporting the dining room and kitchen teams.

You will mentor staff, monitor costs, ensure cleanliness, and uphold policies. A minimum of two years in a restaurant setting is preferred, with flexible scheduling including nights and

Qualifications

• 2 years of restaurant experience preferred
• High School diploma or equivalent required
• Must be able to work a flexible schedule including nights, weekends and holidays
• Excellent time management and organizational skills
• Strong communication and guest service skills
• Knowledge of labor laws and health codes is preferred

Responsibilities

• Adhere to Company policies and procedures.
• Keep the restaurant clean and well-maintained.
• Follow all standard operating procedures.
• Mentor and develop staff to maintain guest value standards.
• Understand recipes, cost control and quality.
• Create exceptional guest service.
• Achieve financial results through systems and standards.
• Monitor labor, COG, and operating expenses.
• Perform all duties as assigned.

Skills

Time management

Team leadership

Guest service

Communication

Training & mentoring

Attention to detail

Adaptability

Education

High School diploma or equivalent

Valid driver’s license & car insurance

ServSafe food & alcohol certifications (preferred)

Tools

Computer operations

Job description

The Shift Leader is responsible for assisting the management team in overseeing restaurant operations and personnel during an assigned shift. To ensure company's standards are met according to recipes, procedures, quality, timeliness and taking care of the guest.

PRIMARY ACCOUNTABILITIES

• Adhere to Company policies and procedures.
• Responsible for keeping the restaurant clean and always maintained.
• Adhere to all Company standard operating procedures.
• Builds morale through personal and professional growth. Mentors through the highest standards of service and systems. Creates a culture that inspires all staff to maintain the highest Guest value standards in the industry. Develops people through one-on-one development to support execution.
• All products are made from scratch and served fresh starting with the best ingredients, proven recipes and addictive taste profiles. Understands and executes all menu items through standards to recipes. Has a deep understanding of cost control and product quality.
• Create exceptional Guest service.
• Achieves financial results through systems and standards.
• Develops greater financial trends through business metrics, consistent focus on sales, COG, labor and total operating expenses.
• COG, labor and total operating expenses.
• Perform all duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Education/Certifications:
  • High School diploma or equivalent is required.
  • Valid driver's license and car insurance is required.
  • Successful completion of required training and on-the-job checklists and required quizzes including annual re-certification.
  • NRA ServSafe food and alcohol certifications preferred.
• Experience:
  • 2 years of restaurant or equivalent experience is preferred.
• Demonstrated time management and organizational skills required
• Must be internally motivated and detail oriented with a passion for the Brand and for teaching others.
• Ability to quickly grasp and retain new ideas and concepts and incorporate them into daily work activities is required.
• Ability to effectively communicate to Team Members, Guests, Vendors, etc., is required.
• Superior Guest service, communication and listening skills are required.
• Must be flexible and adaptable to change.
• Must be available to work a minimum of 3 shift leader shifts per period. Required to work a flexible schedule including days, nights, weekends and holidays.
• Working knowledge of labor laws, health codes, safe food handling and sanitation, alcohol safety, safety and security systems and procedures, and computer operations preferred

Location(s)

43 19TH ST SW, Forest Lake , Minnesota 55025 , United States

Store Brand

$22 Hourly

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