Shift Lead - Fast-Paced Sandwich Shop, Flexible Schedule

Capriotti's Sandwich Shop; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Free meals

Employee discounts

Free uniforms

Flexible schedule

Ongoing training

Paid time off

Employee assistance program

Job summary

Capriotti’s Sandwich Shop is seeking a Shift Lead to join our Charlotte team. You will be the face of the company, ensuring hot food is served hot, cold food cold, and all food fresh in a clean, fully uniform setting with a smile.

You will delegate tasks, monitor performance, manage time, and help maintain shop operations, inventory, and guest satisfaction across shifts in a fast-paced environment.

Qualifications

• Excellent guest service skills are required.
• Ability to take direction and delegate responsibilities.
• Ability to work in a fast-paced environment.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Flexible schedule; could include nights and weekends.
• Minimum age 16 years.

Responsibilities

• Delegate duties and assign tasks to ensure Team Members are prepared for guests.
• Recognize and reinforce individual and team accomplishments.
• Follow inventory control procedures and guidelines.
• Follow Capriotti’s procedures, cash handling, sanitation and safety policies.
• Assist with labor management costs.
• Promote Capriotti’s values and culture.
• Demonstrate proficiency in all shop operations during shift.
• Maintain cleanliness and organization of the shop and dining area.

Skills

Guest service

Communication

Team oriented

Fast-paced

Education

Age 16+

Job description

Capriotti’s Sandwich Shop is seeking a Shift Lead to join our Charlotte team. You will be the face of the company, ensuring hot food is served hot, cold food cold, and all food fresh in a clean, fully uniform setting with a smile.

You will delegate tasks, monitor performance, manage time, and help maintain shop operations, inventory, and guest satisfaction across shifts in a fast-paced environment.