Shift Lead - Fast-Paced Restaurant Leader | Flexible Hours

Taco Bell; New Whiteland (IN); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Competitive pay

Free bachelor's degree and scholarship programs

Free meals

Flexible schedules

Vacation pay and additional Paid Time Off

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Discounts on mortgages, vehicles, cell phones, gym memberships and more

Job summary

A leading fast-food restaurant in New Whiteland is hiring a Shift Lead to oversee daily operations and ensure excellent customer service. The ideal candidate will lead the team, resolve customer complaints, and maintain safety standards. This role requires at least one year of retail experience, excellent communication and leadership skills, and a commitment to fostering a positive team environment. The position offers competitive pay, flexible schedules, and other benefits.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.
• Attendance and punctuality a must.
• Maintains customer satisfaction and adheres to health and safety standards.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine.
• Oversee Team Members' completion of Shift Excellence tasks.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Assist the GM in screening Team Member candidates.

Skills

Communication skills

Management skills

Organizational skills

Basic Math skills

Physical dexterity

Job description

A leading fast-food restaurant in New Whiteland is hiring a Shift Lead to oversee daily operations and ensure excellent customer service. The ideal candidate will lead the team, resolve customer complaints, and maintain safety standards. This role requires at least one year of retail experience, excellent communication and leadership skills, and a commitment to fostering a positive team environment. The position offers competitive pay, flexible schedules, and other benefits.