Shift Lead - Fast-Paced Restaurant Leader | Flexible Hours

Taco Bell; New Philadelphia (OH); On-site; USD 19,286 - 30,307; Part time

Benefits offered by this job

Competitive pay

Free bachelor's degree and scholarship programs

Free meals

Flexible schedules

Vacation pay

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Discounts on mortgages, vehicles, gym memberships

Job summary

A popular fast-food chain in New Philadelphia is seeking a Shift Lead to drive team performance and ensure customer satisfaction. In this role, you will oversee daily operations, handle customer complaints, and mentor Team Members. The ideal candidate has at least one year of restaurant experience and strong leadership skills. Benefits include competitive pay, free meals, and flexible schedules. Applicants should be at least 18 years old and possess excellent communication skills.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Physical dexterity required (ability to move up to 45 lbs.).
• Attendance and Punctuality a must.
• Maintains customer satisfaction and adheres to health and safety standards.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine.
• Oversee team's completion of Shift Excellence tasks.
• Resolve customer complaints quickly.
• Provide regular feedback to the GM on Team Member performance.
• Assist the GM in screening Team Member candidates.

Skills

Restaurant/retail experience

Excellent communication skills

Management/leadership skills

Organizational skills

Basic Math skills

Conflict resolution

Customer satisfaction maintenance

Job description

A popular fast-food chain in New Philadelphia is seeking a Shift Lead to drive team performance and ensure customer satisfaction. In this role, you will oversee daily operations, handle customer complaints, and mentor Team Members. The ideal candidate has at least one year of restaurant experience and strong leadership skills. Benefits include competitive pay, free meals, and flexible schedules. Applicants should be at least 18 years old and possess excellent communication skills.