Shift Lead - Fast-Paced QSR with Daily Pay

Wendy's; Quincy (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Benefits

Bonus Potential

Free Meals while Working

College Assistance

Education Rewards/ GED Assistance

Company Chaplain

Direct Deposit

Tenure Recognition

Referral Bonus

Opportunity for Advancement

Uniforms

Vacation

Employee Assistance Program (ComPsych)

Unity Care

Job summary

Wendy's in Quincy, IL is seeking a Shift Manager to oversee daily restaurant operations during their assigned shift, lead a front-line team, ensure guest satisfaction, and maintain high food quality and cleanliness.

As a hands-on leader, you will coach staff, manage tasks and schedules, and help drive profits while delivering fast, friendly service in a busy, family-friendly environment.

Qualifications

• Previous experience in food service, supervisory, or leadership role.
• Strong leadership and people management skills.
• Excellent customer service and ability to resolve complaints.
• Clear communication, both verbal and written.
• Ability to multitask in a fast-paced environment.
• High attention to detail to maintain standards.

Responsibilities

• Supervise and lead team during shift.
• Provide coaching and feedback to improve performance.
• Ensure policy training and adherence.
• Delegate tasks and manage staffing.
• Maintain high service standards and resolve customer issues.
• Oversee daily operations, food prep, inventory, and cleanliness.
• Monitor labor costs and scheduling.

Skills

Leadership

Customer service

Communication

Problem solving

Multitasking

Attention to detail

Job description

Wendy's in Quincy, IL is seeking a Shift Manager to oversee daily restaurant operations during their assigned shift, lead a front-line team, ensure guest satisfaction, and maintain high food quality and cleanliness.

As a hands-on leader, you will coach staff, manage tasks and schedules, and help drive profits while delivering fast, friendly service in a busy, family-friendly environment.