Shift Lead - Fast-Paced Pizza Sports Bar

Pizza Cottage; Powell (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Positive Work/Life Balance

Flexible Work Schedule

Paid Time Off

Employee Insurance Benefits

Job summary

A pizza franchise located in Powell, Ohio is seeking a Shift Lead to supervise team members and ensure compliance with operational standards. The ideal candidate will have a passion for food and customer service, with a minimum of one year in management or supervisory roles. They will be responsible for training staff, managing daily operations, and resolving guest complaints. The position offers a positive work-life balance and various employee benefits including paid time off and insurance coverage.

Qualifications

• Minimum of one year experience in restaurant management or supervisory role.
• Must be at least 18 years of age.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Provide support to the salaried management team.
• Directly supervise approximately 40 team members.
• Manage and follow up on various tasks vital to the overall operation.
• Resolve escalated conflicts or guest complaints.

Skills

Passion for people and food

Strong interpersonal skills

Excellent verbal and written communication skills

Ability to maintain professional demeanor under pressure

Strong understanding of customer service

Education

High school diploma or equivalent

Job description

A pizza franchise located in Powell, Ohio is seeking a Shift Lead to supervise team members and ensure compliance with operational standards. The ideal candidate will have a passion for food and customer service, with a minimum of one year in management or supervisory roles. They will be responsible for training staff, managing daily operations, and resolving guest complaints. The position offers a positive work-life balance and various employee benefits including paid time off and insurance coverage.