Shift Lead: Fast-Paced Ops & Guest Experience

carrols; Kinston (NC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedule

Leadership training

Growth opportunities

Paid time off

Medical benefits

Job summary

Burger King in Kinston, NC is seeking an Hourly Shift Coordinator to lead front-line teams during assigned shifts and ensure food quality, service speed, cleanliness, and safety standards. You will coach in the moment, resolve issues quickly, and model BK standards to drive exceptional guest experiences.

Ideal candidates are 18+, have a HS diploma or GED, and bring experience in fast-paced environments. Expect weekly pay, meal discounts, benefits, and opportunities to grow into higher leadership

Qualifications

• At least 18 years of age.
• High School Diploma or GED preferred.
• Experience in restaurants, retail, or another fast-paced environment.
• People-first attitude with strong communication skills.
• Ability to motivate others and solve problems confidently during busy shifts.
• Commitment to great guest experiences, BK standards, and learning new responsibilities.

Responsibilities

• Create great guest experiences by guiding the team to deliver accurate, fast, friendly service in a clean environment.
• Coach and motivate the crew by offering feedback, supporting development, and keeping everyone energized throughout the shift.
• Lead shift operations by executing the shift plan, upholding BK standards, directing workflow, and stepping in wherever needed.
• Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders.

Skills

Communication

People leadership

Problem solving

Fast-paced environment

Education

High School Diploma or GED

Job description

Burger King in Kinston, NC is seeking an Hourly Shift Coordinator to lead front-line teams during assigned shifts and ensure food quality, service speed, cleanliness, and safety standards. You will coach in the moment, resolve issues quickly, and model BK standards to drive exceptional guest experiences.

Ideal candidates are 18+, have a HS diploma or GED, and bring experience in fast-paced environments. Expect weekly pay, meal discounts, benefits, and opportunities to grow into higher leadership