Shift Lead — Fast-Paced Ops, Growth & Training

McDonald's; Sylvania (OH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts & free meals

Paid time off

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s is hiring a Shift Manager in Ohio to lead crew scheduling, supervise safety and cleanliness, and drive guest satisfaction. You will empower team members and model fast, decisive problem-solving in a dynamic restaurant environment.

The role emphasizes training, continuous learning, and strong focus on inventory control and profitability while delivering excellent customer service. Competitive benefits accompany this position.

Qualifications

• Passion for helping and serving others (customers and team).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take measures around safety, security, inventory, and profitability.
• Cultivate and encourage training, education, and continued learning within the restaurant.
• Drive and expect a high level of performance from the team.

Skills

Leadership

Customer service

Communication

Teamwork

Tools

POS/POs familiarity

Job description

McDonald’s is hiring a Shift Manager in Ohio to lead crew scheduling, supervise safety and cleanliness, and drive guest satisfaction. You will empower team members and model fast, decisive problem-solving in a dynamic restaurant environment.

The role emphasizes training, continuous learning, and strong focus on inventory control and profitability while delivering excellent customer service. Competitive benefits accompany this position.