Shift Manager — Lead Fast-Paced Teams & Guest Experience

McDonald's; Hamilton (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

PTO up to 10 days

On‑Demand Pay

Archways education support

Healthcare coverage

Disability & Life insurance

401(k) plan

Referral program

Job summary

The Kilroy Family Restaurants team at McDonald’s is hiring a Shift Manager in Ohio. You’ll lead shifts, ensure fast, accurate, and friendly service, and set the tone for a high‑performing crew committed to McDonald’s standards of quality, service and cleanliness.

This role suits leaders who thrive in fast‑paced environments and want to grow their careers with a strong benefits package and opportunities for development. Must be 18+ to manage in corporate‑owned locations.

Qualifications

• Leadership experience in restaurant, retail, or hospitality preferred.
• Flexible schedule to cover shifts.
• Team-first mindset and collaborative approach.
• Passion for delivering a great guest experience.
• Ability to lead with confidence and positivity.

Responsibilities

• Owns the shift and helps the team succeed.
• Plan shifts, monitor performance, uphold McDonald’s standards.
• Communicate with next Shift Manager for smooth handoffs.
• Guide operations to deliver quality, service, and cleanliness.
• Support scheduling, training, and development.

Skills

Leadership

Flexibility

Teamwork

Guest experience

Positivity

Job description

The Kilroy Family Restaurants team at McDonald’s is hiring a Shift Manager in Ohio. You’ll lead shifts, ensure fast, accurate, and friendly service, and set the tone for a high‑performing crew committed to McDonald’s standards of quality, service and cleanliness.

This role suits leaders who thrive in fast‑paced environments and want to grow their careers with a strong benefits package and opportunities for development. Must be 18+ to manage in corporate‑owned locations.