Shift Lead - Fast-Paced Guest Experience & Team Coach

Carrols Corporation; Virginia Beach (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedules

Leadership development

Paid time off

Benefits package

Job summary

Burger King hourly shift coordinator role at Carrols Corporation is an entry-level leadership position. You’ll lead Team Members on assigned shifts, ensure food quality, service speed, cleanliness, and safety, and coach the crew to stay energized and focused.

Under supervision of the RGM and AM, you’ll own shift execution, communicate clearly, manage workflow, and help drive results, while growing into higher leadership roles within a fast-paced restaurant environment.

Qualifications

• At least 18 years of age.
• High School Diploma or GED preferred.
• Experience in restaurants, retail, or another fast-paced environment.
• People-first attitude with strong communication skills.
• Ability to motivate others and solve problems confidently during busy shifts.
• Commitment to great guest experiences, BK standards, and learning new responsibilities.

Responsibilities

• Create great guest experiences by guiding the team to deliver accurate, fast, friendly service in a clean environment.
• Coach and motivate the crew by offering feedback, supporting development, and keeping everyone energized throughout the shift.
• Lead shift operations by executing the shift plan, upholding BK standards, directing workflow, and stepping in wherever needed.
• Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders.

Skills

Communication skills

People-first attitude

Leadership

Team motivation

Problem solving

Education

High school diploma or GED

Job description

Burger King hourly shift coordinator role at Carrols Corporation is an entry-level leadership position. You’ll lead Team Members on assigned shifts, ensure food quality, service speed, cleanliness, and safety, and coach the crew to stay energized and focused.

Under supervision of the RGM and AM, you’ll own shift execution, communicate clearly, manage workflow, and help drive results, while growing into higher leadership roles within a fast-paced restaurant environment.