Shift Lead — Fast-Paced Guest Experience Leader

Workstream

Cutoff (LA)

On-site

USD 31,519,000 - 34,385,000

Full time

2 days ago

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Benefits offered by this job

Employee discounts

Flexible scheduling

Opportunities for advancement

Job summary

Pizza Hut is seeking a Shift Manager to lead daily restaurant operations with a focus on guest satisfaction, food safety, and team leadership. This role emphasizes hands-on supervision, scheduling, and ensuring adherence to brand standards in a fast-paced environment.

Ideal candidates bring leadership experience and a commitment to teamwork, flexibility, and high-quality service. The position supports career growth through advancement opportunities within the Pizza Hut network.

Qualifications

Experience in restaurant, retail, or customer service.
Ability to lead by example and provide direction.
Strong communication and people skills.

Responsibilities

Lead by example and provide direction and support to team members throughout the shift.
Assign positions and deploy team members based on business needs.
Ensure every guest receives fast, friendly, and accurate service.
Maintain Pizza Hut standards for food quality, preparation, order accuracy, and presentation.
Monitor speed of service and adjust team deployment as needed.
Ensure proper food handling, sanitation, temperature control, and food safety procedures are followed.
Complete required food safety and temperature logs accurately, honestly, and on time.