Shift Lead — Lead Fast-Paced Restaurant Teams

Workstream; Kenner (LA); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Employee discounts

Flexible scheduling

Opportunities for advancement

Job summary

Pizza Hut is seeking dependable Shift Managers to lead day-to-day restaurant operations, ensuring great food, service, safety, and strong team performance. If you enjoy leading by example and working with your team to deliver a great guest experience, this is a great opportunity to grow with our organization.

As a Shift Manager, you'll lead shifts, assign roles, monitor service speed, maintain standards, handle cash, and coach team members while ensuring a clean and safe restaurant environment.

Qualifications

• Previous restaurant, retail, or customer-service experience preferred.
• Previous leadership or supervisory experience preferred.
• Strong communication and people skills.
• Ability to lead by example and provide clear direction to team members.
• Dependable, punctual, and able to work with a sense of urgency.
• Strong attention to food safety, cleanliness, and operational standards.
• Ability to coach team members and hold standards consistently.

Responsibilities

• Lead by example and provide direction and support to team members throughout the shift.
• Assign positions and deploy team members based on business needs.
• Ensure every guest receives fast, friendly, and accurate service.
• Maintain Pizza Hut standards for food quality, preparation, order accuracy, and presentation.
• Monitor speed of service and adjust team deployment as needed.
• Ensure proper food handling, sanitation, temperature control, and food safety procedures are followed.
• Complete required food safety and temperature logs accurately, honestly, and on time.
• Immediately address and communicate any food safety concerns.
• Ensure opening, closing, and shift-change procedures are completed properly.
• Manage cash handling, register procedures, deposits, and assigned financial controls.
• Monitor product levels and ensure proper stocking, rotation, and inventory procedures.
• Maintain a clean, organized, and safe restaurant for guests and employees.
• Coach team members in the moment and reinforce company policies and operating standards.
• Help train and develop new and existing team members.
• Communicate equipment, maintenance, staffing, food safety, and operational concerns to restaurant management.
• Monitor labor and staffing during assigned shifts.
• Help control food waste and ensure proper portioning and product handling.
• Handle guest concerns professionally and work to resolve issues quickly.
• Create a positive, respectful, and accountable workplace.
• Support delivery, kitchen, front counter, and other restaurant positions as needed.

Skills

Leadership

Communication

People skills

Cash handling

Flexibility

Job description

Pizza Hut is seeking dependable Shift Managers to lead day-to-day restaurant operations, ensuring great food, service, safety, and strong team performance. If you enjoy leading by example and working with your team to deliver a great guest experience, this is a great opportunity to grow with our organization.

As a Shift Manager, you'll lead shifts, assign roles, monitor service speed, maintain standards, handle cash, and coach team members while ensuring a clean and safe restaurant environment.