Shift Lead: Fast-Paced Growth & Guest Experience

carrols; Covington (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedules

Leadership training

Growth opportunities

Paid time off

Benefits package

Recognition programs

Job summary

Burger King in Covington, KY is seeking an Hourly Shift Coordinator to lead Team Members on assigned shifts, ensuring fast, friendly service, food quality, cleanliness and safety. You’ll coach in the moment, manage workflow, and uphold BK standards to deliver guest satisfaction.

Join a fast-paced environment with weekly pay, benefits, and training that builds leadership. Growth opportunities beyond the shift coordinator role await.

Qualifications

• Lead Team Members during assigned shifts, ensuring food quality, service speed, cleanliness, and safety standards are met.
• Provide in-the-moment coaching, quick problem solving, and maintain team motivation and accountability.
• Experience in restaurants, retail, or another fast-paced environment is preferred.
• People-first attitude with strong communication skills and willingness to learn new responsibilities.

Responsibilities

• Create great guest experiences by guiding the team to deliver accurate, fast, friendly service in a clean environment.
• Coach and motivate the crew by offering feedback, supporting development, and keeping energy high during shifts.
• Lead shift operations by executing the shift plan, upholding BK standards, directing workflow, and stepping in wherever needed.
• Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders.

Skills

Leadership

Team coaching

Customer service

Communication

Problem solving

Education

High School Diploma or GED

Job description

Burger King in Covington, KY is seeking an Hourly Shift Coordinator to lead Team Members on assigned shifts, ensuring fast, friendly service, food quality, cleanliness and safety. You’ll coach in the moment, manage workflow, and uphold BK standards to deliver guest satisfaction.

Join a fast-paced environment with weekly pay, benefits, and training that builds leadership. Growth opportunities beyond the shift coordinator role await.