Shift Lead - Fast-Paced Food Team, Growth & Training

Crispy Cones; Centennial (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job summary

Crispy Cones is seeking a dynamic Shift Lead in Centennial, CO to guide daily operations and deliver top-notch customer experiences. You will supervise team members, ensure smooth service, and uphold quality standards in a fast-paced environment.

Ideal candidates bring food/service experience, leadership skills, and a reliable work ethic. Flexible scheduling, weekends, and holidays may be required. Training and advancement opportunities accompany this role.

Qualifications

• Prior experience in food service, retail, or customer-facing environment.
• Previous supervisory or shift lead experience preferred.
• Strong communication and team leadership skills.
• Reliable, punctual, and able to work a flexible schedule including weekends and holidays.
• Stay calm and make decisions in a fast-paced environment.
• Basic math and cash handling skills.
• Food Handler Certification or willingness to obtain on hire.

Responsibilities

• Lead and supervise team members during assigned shifts to ensure smooth daily operations.
• Provide exceptional customer service and resolve guest concerns quickly and professionally.
• Open and/or close the store following established procedures and checklists.
• Monitor food quality, preparation standards, and presentation consistency.
• Train, coach, and motivate crew members to maintain high performance standards.
• Manage cash handling, POS transactions, and end-of-shift reporting.
• Maintain a clean, safe, and organized work environment in compliance with health and safety standards.

Skills

Communication

Team leadership

Customer service

Reliability

Cash handling

Education

Food Handler Certification

Job description

Crispy Cones is seeking a dynamic Shift Lead in Centennial, CO to guide daily operations and deliver top-notch customer experiences. You will supervise team members, ensure smooth service, and uphold quality standards in a fast-paced environment.

Ideal candidates bring food/service experience, leadership skills, and a reliable work ethic. Flexible scheduling, weekends, and holidays may be required. Training and advancement opportunities accompany this role.