Shift Lead: Facility Operations & Safety

Union Depot; Tolleson (AZ); On-site; USD 26,000 - 32,000; Full time

Job summary

ABM in Tolleson, AZ is seeking a reliable Shift Lead to supervise facility operations, enforce policies, and guide daily activities in the absence of the Manager.

You will delegate tasks, oversee cleaning operations, manage access and safety, and communicate with field staff and management to ensure consistent service quality. This role requires leadership, customer service experience, and fluency in English. Training of new hires and time-record validation are part of the duties.

Qualifications

• Must be 18 years of age or older.
• 1 year of similar work experience.
• 1 year of customer service experience.
• 1 year of lead or supervisory experience.
• Must be fluent in English.

Responsibilities

• Follow assigned work schedules, route cards as directed. Report any barriers.
• Provides leadership and direction to team members.
• Provides open communication between field employees and management, monitors and documents client communications.
• Oversee and perform cleaning operations in assigned building.
• Takes care of keys and access cards for the property.
• Oversee and perform additional service requests (tag job) in assigned building.
• Oversees quality of jobs and confirms completion with Area Manager.
• Provides training for all new hires assigned to the building in accordance with onboarding procedures.
• Completes and validates any time records for regular or subcontractor employees.

Skills

Leadership

Customer service

Supervisory experience

Job description

ABM in Tolleson, AZ is seeking a reliable Shift Lead to supervise facility operations, enforce policies, and guide daily activities in the absence of the Manager.

You will delegate tasks, oversee cleaning operations, manage access and safety, and communicate with field staff and management to ensure consistent service quality. This role requires leadership, customer service experience, and fluency in English. Training of new hires and time-record validation are part of the duties.