Shift Lead — Elevate Customer Experience & Store Ops

Walgreens; Greenfield (WI); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Greenfield, Wisconsin, is seeking a Customer Experience associate to warmly greet customers, answer questions, and help with products and services to ensure a positive shopping experience.

You will support store operations, assist with inventory, pricing, and backroom processes, and model service best practices for the team to deliver a consistent, delightful customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Greet customers and assist with products and services to ensure a positive customer experience.
• Model and share customer service best practices to deliver a distinctive and delightful customer experience.
• Open/close store as needed, including handling keys and store procedures.
• Assist with inventory, pricing, and backroom processes; ensure proper signage and compliance with local regulations.
• Support pharmacy window as requested and maintain store appearance and cleanliness.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Greenfield, Wisconsin, is seeking a Customer Experience associate to warmly greet customers, answer questions, and help with products and services to ensure a positive shopping experience.

You will support store operations, assist with inventory, pricing, and backroom processes, and model service best practices for the team to deliver a consistent, delightful customer experience.