Shift Lead: Drive Excellence in Fast-Paced Car Wash

Whistle Express Car Wash; Brimfield Township (OH); On-site; USD 21,000 - 25,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to set the pace on the lot. You’ll lead the crew, open/close procedures, and ensure safety and quality during high-volume shifts.

Responsibilities include greeting customers, promoting memberships, guiding vehicles into the wash, and coaching teammates to maintain top-notch service. Outdoor, physical work with a fast pace, ownership mindset required.

Qualifications

• Experience leading a team and driving performance.
• Strong focus on customer service and guest experience.
• Ability to coach and motivate teammates on shift.
• Commitment to safety protocols and efficient operations.

Responsibilities

• Greet customers and create a positive first impression.
• Promote unlimited wash memberships and other offerings.
• Direct vehicles into the wash tunnel and prep for washing.
• Lead the team during shifts and ensure on-time opening/closing.
• Inspect vehicles before/after wash and maintain quality standards.
• Identify and resolve operational issues to keep the site running smoothly.

Skills

Leadership

Customer service

Team supervision

Operational excellence

Job description

Whistle Express Car Wash is seeking a Shift Lead to set the pace on the lot. You’ll lead the crew, open/close procedures, and ensure safety and quality during high-volume shifts.

Responsibilities include greeting customers, promoting memberships, guiding vehicles into the wash, and coaching teammates to maintain top-notch service. Outdoor, physical work with a fast pace, ownership mindset required.