Shift Lead: Delightful Customer Experience & Store Ops

Walgreens; Del City (OK); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Del City, OK is seeking a capable team member to open and close the store in the absence of management, manage cash and sales records, and deliver a distinctive customer experience. The role includes assisting with vendor deliveries, merchandising, and inventory accuracy.

Qualifications include at least one year in leadership or retail key holder roles and fluency in English. A strong emphasis on customer service and compliance with store policies is essential for success.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops, and provide change to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Greet customers and assist with products and services; resolve issues to ensure a positive experience.
• Coordinate with team on vendor deliveries and backroom operations.
• Register all sales on the cash register; track pricing, voids, and errors.
• Assist with displays, pricing, and stock rotation to support merchandising.
• Maintain accurate inventory and store appearance; support compliance with policies.

Skills

Leadership

Customer service

Communication

Tools

Store systems

Cash registers

Job description

Walgreens in Del City, OK is seeking a capable team member to open and close the store in the absence of management, manage cash and sales records, and deliver a distinctive customer experience. The role includes assisting with vendor deliveries, merchandising, and inventory accuracy.

Qualifications include at least one year in leadership or retail key holder roles and fluency in English. A strong emphasis on customer service and compliance with store policies is essential for success.