Shift Lead — Customer Service & Team Coach

Taco Bell; Philadelphia (Philadelphia County); On-site; USD 18,000 - 23,000; Full time

Job summary

A leading fast-food franchise in Philadelphia is seeking a Shift Lead to support the Restaurant General Manager. The role involves managing shifts, ensuring that all Team Members complete their duties, and maintaining a safe and friendly environment for both staff and customers. If you excel in problem-solving and customer service, this position is perfect for you. Join a dynamic team focused on delivering high-quality service in a fast-paced environment.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Willingness to provide constructive feedback to Team Members.
• Experience in following cash and security policies.

Responsibilities

• Support the Restaurant General Manager by running shifts.
• Ensure Team Members complete all assigned duties.
• Maintain restaurant safety standards for Team Members and customers.

Skills

Problem-solving

Team communication

Customer service

Job description

A leading fast-food franchise in Philadelphia is seeking a Shift Lead to support the Restaurant General Manager. The role involves managing shifts, ensuring that all Team Members complete their duties, and maintaining a safe and friendly environment for both staff and customers. If you excel in problem-solving and customer service, this position is perfect for you. Join a dynamic team focused on delivering high-quality service in a fast-paced environment.