Shift Lead & Customer Service Supervisor

Mongolian Concepts Restaurant Group; Moore (OK); Presencial; USD 18.000 - 25.000; Jornada completa

Descripción de la vacante

The Shift Supervisor at Mongolian Concepts Restaurant Group in Moore, OK will oversee daily operations during their shift, guiding a team to complete tasks efficiently while maintaining high customer service standards. They will address customer issues and ensure adherence to policies and procedures.

The role requires strong communication, problem-solving, and the ability to work a flexible schedule, including nights and weekends, in a fast-paced restaurant environment.

Formación

• High school diploma or equivalent.
• Prior supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.
• Flexible schedule, including nights and weekends.

Responsabilidades

• Manage and supervise a team of employees
• Ensure that all tasks are completed efficiently and effectively
• Maintain a high level of customer service
• Handle any customer complaints or issues that arise during their shift
• Ensure that all employees are following company policies and procedures
• Train new employees and provide ongoing training to current employees
• Monitor inventory levels and place orders as needed
• Ensure that the business is clean and well-maintained
• Perform other duties as assigned by management

Conocimientos

Communication skills

Interpersonal skills

Problem-solving

Fast-paced environment

Educación

High school diploma or equivalent

Descripción del empleo

The Shift Supervisor at Mongolian Concepts Restaurant Group in Moore, OK will oversee daily operations during their shift, guiding a team to complete tasks efficiently while maintaining high customer service standards. They will address customer issues and ensure adherence to policies and procedures.

The role requires strong communication, problem-solving, and the ability to work a flexible schedule, including nights and weekends, in a fast-paced restaurant environment.