Shift Lead - Customer Experience & Team Leader

Taco Bell; Columbus (NE); On-site; USD 16,531 - 20,664; Full time

Job summary

A fast-food franchise in Columbus, Nebraska, is seeking a shift leader who will support the restaurant general manager in leading shifts effectively. Responsibilities include ensuring high customer satisfaction, managing team performance, maintaining food safety standards, and promoting a positive work environment. Candidates should be at least 18 years old, with reliable transportation and a preference for internal promotion considered. The position may involve 30+ hours of work weekly based on operational needs.

Qualifications

• Must be at least 18 years old.
• Strong preference for internal promote from Hourly Champion position.
• Must pass background check criteria and drug test.
• Must have reliable transportation.

Responsibilities

• Execute the MIC Success Routine ensuring responsibilities are completed.
• Resolve customer complaints quickly while maintaining positive relations.
• Provide regular feedback on Team Members' performance.
• Assist RGM with facility maintenance and ensure health standards are followed.

Job description

A fast-food franchise in Columbus, Nebraska, is seeking a shift leader who will support the restaurant general manager in leading shifts effectively. Responsibilities include ensuring high customer satisfaction, managing team performance, maintaining food safety standards, and promoting a positive work environment. Candidates should be at least 18 years old, with reliable transportation and a preference for internal promotion considered. The position may involve 30+ hours of work weekly based on operational needs.