Shift Leader — Team Mentor & Quick-Service Ops Lead

Taco Bell; New Albany (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

A popular fast-food franchise in New Albany is seeking a Shift Leader to support the Restaurant General Manager. The role requires ensuring consistent customer satisfaction and guiding Team Members in their tasks. Duties include maintaining food safety and quality, managing inventory, and assisting with profit and loss management. Ideal candidates possess leadership qualities and a strong customer service mindset. This position plays a crucial part in running effective shifts in a fast-paced environment.

Responsibilities

• Ensure that all Team Members complete tasks for their assigned positions.
• Ensure all employees present a neat, clean appearance and wear uniforms.
• Demonstrate that Customer needs are the highest priority.
• Ensure food safety, quality, and order accuracy.
• Cooperate with peers as part of a team.
• Provide regular feedback to the RGM on Team Members' performance.
• Handle conflicts and work to achieve resolutions with RGM.

Job description

A popular fast-food franchise in New Albany is seeking a Shift Leader to support the Restaurant General Manager. The role requires ensuring consistent customer satisfaction and guiding Team Members in their tasks. Duties include maintaining food safety and quality, managing inventory, and assisting with profit and loss management. Ideal candidates possess leadership qualities and a strong customer service mindset. This position plays a crucial part in running effective shifts in a fast-paced environment.