Shift Lead - Customer Experience & Team Leader

Taco Bell; Augusta (KS); On-site; USD 16,531 - 20,664; Full time

Job summary

A leading fast-food franchise in Augusta, Kansas is seeking a shift supervisor to ensure consistent customer satisfaction and manage team operations. Responsibilities include overseeing food quality, assisting in training team members, and maintaining store safety standards. Candidates must be at least 18 years old, pass a background check and drug test, and have reliable transportation. The position requires problem-solving skills and a customer-first approach, with average hours of 30+ per week.

Qualifications

• Must be at least 18 years old.
• Able to do basic business math.
• Must pass background check criteria and drug test.
• Reliable transportation is required.

Responsibilities

• Execute the MIC Success Routine for customer service.
• Ensure food safety and quality of orders.
• Resolve customer complaints efficiently.
• Train and provide feedback to Team Members.

Skills

Customer service skills

Team collaboration

Problem-solving

Attention to detail

Job description

A leading fast-food franchise in Augusta, Kansas is seeking a shift supervisor to ensure consistent customer satisfaction and manage team operations. Responsibilities include overseeing food quality, assisting in training team members, and maintaining store safety standards. Candidates must be at least 18 years old, pass a background check and drug test, and have reliable transportation. The position requires problem-solving skills and a customer-first approach, with average hours of 30+ per week.