Shift Lead - Customer Experience & Team Leader

Taco Bell; Derby (KS); On-site; USD 19,286 - 24,796; Full time

Job summary

A fast food franchise in Derby, Kansas, is looking for a Shift Manager to oversee operations, ensure customer satisfaction, and train Team Members. The ideal candidate will have strong problem-solving skills and be able to work collaboratively with others. This role requires reliable transportation and the ability to manage various physical tasks. Join our team to help drive success and maintain high standards of service.

Qualifications

• Must be at least 18 years old.
• Strong preference for internal promote from Hourly Champion position.
• Able to pass background check criteria and drug test.
• Able to tolerate standing, walking, and lifting up to 50 lbs.
• Must have reliable transportation.

Responsibilities

• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly while maintaining relations.
• Provide ongoing constructive feedback to Team Members.
• Assist RGM with facility maintenance and ensure health standards.

Skills

Customer service

Teamwork

Communication

Problem-solving

Job description

A fast food franchise in Derby, Kansas, is looking for a Shift Manager to oversee operations, ensure customer satisfaction, and train Team Members. The ideal candidate will have strong problem-solving skills and be able to work collaboratively with others. This role requires reliable transportation and the ability to manage various physical tasks. Join our team to help drive success and maintain high standards of service.