Shift Lead: Customer Experience & Team Coach

Activate Games; Westminster (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wage

Benefits package (Medical, Dental, and Basic Life)

Paid time off

Casual dress

Fun and dynamic work environment

On-site parking

Job summary

A dynamic gaming company in Westminster, Colorado, is seeking a Team Lead to manage staff and ensure a positive customer experience. This full-time position involves overseeing operations, training new employees, and maintaining inventory. The ideal candidate has 1-2 years of experience in a similar role, a strong focus on customer relations, and proven leadership capabilities. This role offers a competitive wage and benefits package in a fun work environment.

Qualifications

• 1-2 years of experience in a similar role preferred.
• Demonstrated ability to oversee a team of 10+.
• Proficient in the use of hand and power tools.

Responsibilities

• Ensure positive customer experience during visits.
• Oversee staff on shift and provide guidance.
• Handle customer inquiries and complaints effectively.
• Track inventory and maintenance needs.

Skills

Customer relations

Team leadership

Microsoft Office

Tool proficiency

Job description

A dynamic gaming company in Westminster, Colorado, is seeking a Team Lead to manage staff and ensure a positive customer experience. This full-time position involves overseeing operations, training new employees, and maintaining inventory. The ideal candidate has 1-2 years of experience in a similar role, a strong focus on customer relations, and proven leadership capabilities. This role offers a competitive wage and benefits package in a fun work environment.