Shift Lead - Customer Experience & Operations

Kinney Drugs; Burlington (VT); On-site; USD 23,419 - 25,485; Part time

Job summary

Kinney Drugs is seeking a responsible individual for a supervisory role in Burlington, Vermont. The candidate will oversee staff during shifts, resolve customer service issues, and ensure completion of regulatory training. Minimum qualifications include a High School Diploma or GED, with a preferred AS Degree or higher. Compensation ranges from $17.00 to $18.50 per hour based on skills and experience.

Qualifications

• Must fulfill all duties listed for a Customer Experience Advocate.
• May supervise crew in the absence of store management.
• Must complete mandatory training programs.

Responsibilities

• Supervise leadership duties when store management is absent.
• Resolve customer service issues as a representative of management.
• Carry out opening and closing procedures.

Skills

Customer Experience Advocate responsibilities

Supervisory skills

Conflict resolution

Education

High School Diploma or GED

AS Degree or Higher

Job description

Kinney Drugs is seeking a responsible individual for a supervisory role in Burlington, Vermont. The candidate will oversee staff during shifts, resolve customer service issues, and ensure completion of regulatory training. Minimum qualifications include a High School Diploma or GED, with a preferred AS Degree or higher. Compensation ranges from $17.00 to $18.50 per hour based on skills and experience.