Shift Lead: Customer-Centric Coffee Bar Leader

10 Peet's Coffee Inc.; Folsom (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid vacation

Free coffee/tea and employee discount

401k with matching

Employee Assistance program

Flexible part-time schedule

Tips earnings potential

Job summary

Peet’s Coffee in Folsom, CA is seeking a Shift Lead to manage daily operations, lead shifts, ensure customer service excellence, and uphold brand standards in a fast-paced coffee bar.

The role requires 1 year in leadership or supervising others, cash handling experience, flexible availability, and compliance with company policies. Peet’s offers competitive pay, benefits, and growth opportunities.

Join a purpose-driven team focused on craft coffee, community, and continuous improvement.

Qualifications

• 1 year experience in a leadership role or directing the work of others.
• 1 year experience with POS/cash handling responsibilities in related industry.
• Shift leads must be available a minimum of three days a week, including mornings/evenings/weekends/holidays.
• Must be legally eligible to work in the country where this job is located.
• Must comply with Peet's Employment of Minors policies and work with/minors.
• Must be at least 18 years of age or older.
• Perform various physical tasks during the work shift.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service, while keeping the coffeebar clean and welcoming.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning by developing skills, adapting to priorities, and using sound judgment to keep shifts running smoothly.

Skills

Leadership

POS/Cash handling

Schedule availability

Legal work eligibility

Minors policy compliance

Age requirement

Physical tasks

Tools

POS system

Job description

Peet’s Coffee in Folsom, CA is seeking a Shift Lead to manage daily operations, lead shifts, ensure customer service excellence, and uphold brand standards in a fast-paced coffee bar.

The role requires 1 year in leadership or supervising others, cash handling experience, flexible availability, and compliance with company policies. Peet’s offers competitive pay, benefits, and growth opportunities.

Join a purpose-driven team focused on craft coffee, community, and continuous improvement.