Shift Lead — Craft Coffee & Team Leadership

Starbucks Corp.; Orange (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Parental Leave

401(k) with match

Tuition Coverage

Job summary

Starbucks Corp. in California is seeking a shift supervisor to lead a team, ensure quality beverages and food, maintain store safety, and deliver a warm customer experience. You will coach partners, delegate tasks, and model the brand standards.

The role requires six months of customer-service experience, strong communication and teamwork, and the ability to work flexible hours including holidays. We offer industry-leading benefits and growth opportunities.

Qualifications

• Six months of experience in a role with regular customer interaction.
• Ability to coach and delegate tasks to teammates.
• Ability to learn quickly and adapt to a fast-paced environment.
• Strong oral communication and interpersonal skills.
• Knowledge of retail operations and store safety.
• Ability to work flexible hours including early mornings, weekends, nights and holidays.

Responsibilities

• Lead shift operations and maintain quality beverages and food.
• Direct and coach the work of fellow partners.
• Ensure store policies, cash handling and safety standards.
• Provide a welcoming space for customers and build relationships.
• Collaborate with team to meet store goals.

Skills

Customer Service

Team Leadership

Effective Communication

Retail Experience

Attendance

Punctuality

Teamwork

Job description

Starbucks Corp. in California is seeking a shift supervisor to lead a team, ensure quality beverages and food, maintain store safety, and deliver a warm customer experience. You will coach partners, delegate tasks, and model the brand standards.

The role requires six months of customer-service experience, strong communication and teamwork, and the ability to work flexible hours including holidays. We offer industry-leading benefits and growth opportunities.