Shift Lead: Craft Coffee & Customer Experience

Starbucks Corp.; Little Elm (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks Plan

Paid vacation & parental leave

Job summary

Starbucks Corp. in Texas is seeking a dedicated Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide a small team, ensure quality beverages and food, and uphold store policies, cash handling, and safety standards.

This role requires six months of frontline customer service, ability to delegate tasks, and strong communication. Flexible hours including mornings, evenings, weekends, and holidays are expected as part of supporting busy stores.

Qualifications

• Six months of customer-facing experience.
• Coach preparation of beverages/food to standard recipes.
• Delegate tasks to other employees.
• Flexible schedule including mornings, evenings, weekends, holidays.
• Direct others and lead shift with strong communication.
• Strong interpersonal and team-building abilities.

Responsibilities

• Lead shift with craft and heart to keep the coffeehouse welcoming.
• Ensure quality beverages and food, and accurate cash handling.
• Coach team to prepare items to standard recipes and handle substitutions.
• Delegate tasks and coordinate work for two or more staff.
• Maintain store safety, policies, and guest service standards.

Skills

Direct others

Learn quickly

Effective oral communication

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. in Texas is seeking a dedicated Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide a small team, ensure quality beverages and food, and uphold store policies, cash handling, and safety standards.

This role requires six months of frontline customer service, ability to delegate tasks, and strong communication. Flexible hours including mornings, evenings, weekends, and holidays are expected as part of supporting busy stores.