Shift Lead: Craft Coffee & Customer Experience

Starbucks Corp.; Ankeny (IA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental / Vision coverage

401(k) with employer match

Tuition coverage (Starbucks College)**

Paid vacation and sick time

Backup care

Job summary

Starbucks Coffee Company in Ankeny, IA seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent beverage quality. You will coach team members, delegate tasks, and maintain safety and store standards while delivering great customer experiences.

This role offers growth opportunities and a supportive, team-oriented environment. As a partner, you gain access to comprehensive benefits, tuition assistance, and programs that support your well-being and

Qualifications

• Six months of experience in a position requiring constant customer interaction.
• At least six months of experience delegating tasks to others and coordinating two or more employees.
• Ability to prepare beverages/food to standard recipes or customized for customers.

Skills

Directing others

Customer service

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Ankeny, IA seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent beverage quality. You will coach team members, delegate tasks, and maintain safety and store standards while delivering great customer experiences.

This role offers growth opportunities and a supportive, team-oriented environment. As a partner, you gain access to comprehensive benefits, tuition assistance, and programs that support your well-being and