Shift Lead: Craft Coffee & Customer Connection

Starbucks Corp.; Alpharetta (GA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) employer match

Tuition coverage (Starbucks College if

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in Alpharetta, GA to lead the team, ensure quality beverages and food, and create a welcoming store environment for customers. You will coach staff, delegate tasks, and maintain store standards while delivering excellent service.

The role requires flexible availability, at least 6 months of customer-facing experience, and strong interpersonal skills to thrive in a fast-paced retail setting.

Qualifications

• Six (6) months of customer-facing experience.
• Availability to work flexible hours including weekends/holidays.
• Maintain attendance and punctuality, with or without accommodation.
• Prepare and coach beverage/food to standard recipes or customized for customers.
• Experience delegating tasks to others.

Responsibilities

• Lead the shift with craft and heart to create a welcoming space.
• Ensure quality beverages/food and store safety.
• Coach and delegate tasks to team members.

Skills

Direct the work

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in Alpharetta, GA to lead the team, ensure quality beverages and food, and create a welcoming store environment for customers. You will coach staff, delegate tasks, and maintain store standards while delivering excellent service.

The role requires flexible availability, at least 6 months of customer-facing experience, and strong interpersonal skills to thrive in a fast-paced retail setting.