Shift Lead — Craft Coffee & Community Impact

Starbucks Corp.; Goodlettsville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) with employer match

Tuition coverage

Paid time off

Holiday pay

Disability benefits

Parental leave

Job summary

Starbucks Coffee Company in Goodlettsville, TN, is seeking a Shift Supervisor to lead with craft and heart, delivering quality beverages and a welcoming experience for guests.

You will coach the team, manage workflow during busy periods, ensure cash handling and safety, and uphold store standards while providing warm, efficient service. We offer extensive benefits and growth opportunities, including education support, health plans, and a 401(k).

Qualifications

• Six months customer-facing experience.
• Willingness to supervise a small team.
• Flexible schedule including early mornings, evenings, weekends, and holidays.
• Adherence to store policies and safety standards.
• Ability to train and coach others.

Responsibilities

• Lead shift with craft and care to ensure a welcoming space.
• Direct tasks of team members and coordinate breaks and duties.
• Maintain accuracy in cash handling and POS procedures.
• Uphold quality beverages/food per recipes and standards.

Skills

Shift supervision

Customer service

Team leadership

Cash handling

Communication

Store operations

Job description

Starbucks Coffee Company in Goodlettsville, TN, is seeking a Shift Supervisor to lead with craft and heart, delivering quality beverages and a welcoming experience for guests.

You will coach the team, manage workflow during busy periods, ensure cash handling and safety, and uphold store standards while providing warm, efficient service. We offer extensive benefits and growth opportunities, including education support, health plans, and a 401(k).