Shift Lead: Craft Coffee & Community Experience

Starbucks Corp.; Mountain View (CA); On-site; USD 27,552,000 - 34,440,000; Full time

Benefits offered by this job

401(k) match

Tuition coverage

Stock program (Bean Stock)

Paid vacation

Job summary

Starbucks Coffee Company in Mountain View, CA, is seeking a dynamic Shift Supervisor to lead a busy coffeehouse team. You will coach baristas, oversee beverage and food quality, manage cash handling, and uphold store safety standards while fostering a warm, community-focused atmosphere.

The role requires reliable attendance, flexible hours (early mornings, evenings, weekends, holidays), and experience in customer service.

Qualifications

• Six months of customer-facing experience.
• Ability to delegate tasks to other employees.
• Experience preparing beverages/food to standard recipes.
• Strong interpersonal and teamwork skills.
• Ability to learn quickly and adapt to a fast-paced environment.

Responsibilities

• Direct the work of team members to ensure smooth service.
• Lead with craft and heart to create a welcoming store atmosphere.
• Ensure quality beverages and food to standard recipes; accommodate custom orders.
• Oversee cash handling, safety, and store security policies.

Skills

Customer service

Team leadership

Communication skills

Flexibility

Staff supervision

Cash handling

Tools

POS system

Job description

Starbucks Coffee Company in Mountain View, CA, is seeking a dynamic Shift Supervisor to lead a busy coffeehouse team. You will coach baristas, oversee beverage and food quality, manage cash handling, and uphold store safety standards while fostering a warm, community-focused atmosphere.

The role requires reliable attendance, flexible hours (early mornings, evenings, weekends, holidays), and experience in customer service.