Shift Lead: Craft Coffee & Community Builder

Starbucks Corp.; Hendersonville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure high-quality beverages and food, manage cash handling, and uphold safety standards while coaching your team during each shift.

The role requires six months of customer-facing experience, strong communication, and the ability to delegate tasks to two or more employees in a fast-paced retail environment.

Qualifications

• 6 months of experience in a customer-facing role.
• Ability to delegate tasks to others and coordinate two or more employees.
• Ability to direct work and learn quickly.
• Strong interpersonal skills and teamwork.

Responsibilities

• Lead shift with craft and heart, ensuring a welcoming space for the community.
• Train and coach team members to prepare beverages and food to standard recipes.
• Manage cash handling, store safety and security, and adherence to policies.

Skills

Customer service

Team leadership

Communication

Retail environment

Teamwork

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure high-quality beverages and food, manage cash handling, and uphold safety standards while coaching your team during each shift.

The role requires six months of customer-facing experience, strong communication, and the ability to delegate tasks to two or more employees in a fast-paced retail environment.