Shift Lead - Burger King (Sturbridge, MA) Full Time

APPLEGREEN USA CENTRAL SERVICES LLC; Sturbridge (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

A growing fast-food company is seeking a Shift Lead to oversee operations at their Burger King location in Sturbridge. This role involves managing Crew Members, ensuring operational standards, and providing exceptional customer service. Candidates must have a high school diploma, previous supervisory experience, and the ability to handle a fast-paced work environment. Flexibility in working hours is a must, as the position requires shifts during days, nights, weekends, and holidays.

Qualifications

• Must have previous supervisory experience.
• Must be at least 18 years of age.
• Experience in providing outstanding customer service.
• High school diploma or equivalent required
• Experience providing outstanding customer service.
• Previous supervisory experience required.
• Ability to traverse all parts of the restaurant quickly.
• Frequent standing for long periods of time
• Must be able to lift 25-50 pounds at times.
• Must be at least sixteen (18) years of age.
• Ability to remain calm in a fast-paced environment.
• Ability to work flexible hours including days, nights, weekends and holidays to meet the needs of the business.

Responsibilities

• Directs efficient and accurate preparation and sale of products.
• Reviews restaurant results to identify successes.
• Ensures operational and brand standards are upheld.
• Motivates and directs Team Members.
• Provides coaching and feedback to Team Members.
• Performs duties of the Crew Member when necessary.

Skills

Verbal and written communication skills

Interpersonal skills

Leadership skills

Organizational skills

Time management skills

Team supervision

Education

High school diploma or equivalent

Job description

Career Opportunities with APPLEGREEN USA CENTRAL SERVICES LLC

A great place to work.

Careers At APPLEGREEN USA CENTRAL SERVICES LLC

Current job opportunities are posted here as they become available.

Applegreen USA is in rapid growth phase and is seeking to recruit a Shift Lead for one of our Burger King locations. The Shift Leader supports the Restaurant General Manager (GM) and Assistant Manager (AGM) in managing the operations during assigned shifts driving key performance outcomes. The Shift Leader operates under the direction of the GM and directly oversees a shift of Crew Members.

KEY RESPONSIBILITIES:

• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities.
• Performs duties of the Crew Member when necessary.

ESSENTIAL SKILLS, EXPERIENCE, AND EDUCATION REQUIREMENTS:

• Excellent verbal and written communication skills
• Excellent interpersonal, leadership, and organizational skills
• Excellent time management skills and ability to work across all shifts.
• High school diploma or equivalent required
• Experience providing outstanding customer service.
• Previous supervisory experience required.
• Ability to traverse all parts of the restaurant quickly.
• Frequent standing for long periods of time
• Must be able to lift 25-50 pounds at times.
• Must be at least sixteen (18) years of age.
• Ability to remain calm in a fast-paced environment.
• Ability to work flexible hours including days, nights, weekends and holidays to meet the needs of the business.