Shift Lead Burger King (Friarsgate)

APPLEGREEN USA CENTRAL SERVICES LLC; Irmo (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

A leading fast-food chain in South Carolina is seeking a Shift Lead to support the Restaurant General Manager. The role involves overseeing Crew Members, ensuring operational standards, and providing excellent customer service. Ideal candidates should possess strong communication, leadership, and organizational skills, with a high school diploma required. Flexible working hours are necessary, including weekends and holidays. The position reports directly to the General Manager and involves both supervisory and hands-on responsibilities.

Qualifications

• Excellent verbal and written communication skills are essential.
• Previous supervisory experience is required.
• Must be at least eighteen (18) years of age.
• Strong time-management and organizational abilities.
• Experience delivering outstanding customer service.
• Willingness to work flexible hours including days, evenings, weekends and holidays.

Responsibilities

• Directs efficient preparation and sale of products.
• Motivates Team Members to exceed guest expectations.
• Provides coaching and feedback to Team Members.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities; performs duties of Crew Member when necessary.

Skills

Excellent verbal and written communication skills

Excellent interpersonal skills

Leadership skills

Organizational skills

Time management skills

Customer service skills

Ability to work flexible hours

Ability to remain calm in a fast-paced environment

Education

High school diploma or equivalent

Job description

Career Opportunities with APPLEGREEN USA CENTRAL SERVICES LLC

A great place to work.

Careers At APPLEGREEN USA CENTRAL SERVICES LLC

Current job opportunities are posted here as they become available.

Applegreen USA is in rapid growth phase and is seeking to recruit a Shift Lead for one of our South Carolina Burger King locations. The Shift Supervisor supports the Restaurant General Manager (GM) and Assistant Manager (AGM) in managing the operations during assigned shifts driving key performance outcomes. The Shift Supervisor operates under the direction of the GM and directly oversees a shift of Crew Members.

Key Responsibilities

• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities *Performs duties of the Crew Member when necessary.

Essential Skills, Experience, and Education Requirements

• Excellent verbal and written communication skills
• Excellent interpersonal, leadership, and organizational skills
• Excellent time management skills and ability to work across all shifts.
• High school diploma or equivalent required
• Experience providing outstanding customer service.
• Previous supervisory experience required.
• Ability to traverse all parts of the restaurant quickly.
• Frequent standing for long periods of time
• Must be able to lift 25-50 pounds at times.
• Must be at least eighteen (18) years of age.
• Ability to remain calm in a fast-paced environment.
• Ability to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business.