Shift Lead - Arlington

DoorDash USA; Arlington (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

DashMart, part of DoorDash, is seeking a motivated Shift Lead to oversee local fulfillment center operations in Arlington, TX. You’ll manage shifts, delegate tasks, and ensure accurate order fulfillment while maintaining a safe, clean environment.

Ideal candidates have prior success in food, warehouse or retail settings, can lift up to 50 lbs, and are strong team players with a customer-first mindset. This role emphasizes ownership, collaboration, and continuous operational improvement.

Qualifications

• Experience in food and beverage, warehouse, or retail environments.
• Able to stand and move heavy products; lift up to 50 lbs.
• Proven track record of reliable shift leadership and teamwork.

Responsibilities

• Own assigned shifts and manage warehouse and kitchen processes.
• Ensure orders are fulfilled accurately and communicate with customers as issues arise.
• Lead Operations Associates and serve as escalation point for daily tasks.
• Support warehouse and kitchen operations and uphold safety and quality.
• Contribute ideas to improve operations and customer experience.

Skills

Owner mindset

Team leadership

Customer service

Communication

Job description

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store for Dashers to deliver. We’re open early and close late - some sites even run 24/7!

About the Role

DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local fulfillment center supporting Site Management running great shifts, and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light-prep kitchen.

You’re excited about this opportunity because you will…

• Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.


• Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.


• Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.


• One Team One Fight: Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example. You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high-quality experience for our customers.


• Help improve operations: Contribute ideas to improve our quality and customer experience.

We’re excited about you because…

• You’re self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers.


• You have a proven track record of success in food and beverage, warehouse, and/or retail environments.


• You’re able to be on your feet and move heavy products. You are excited and physically able (with or without accommodation) to lift up to 50