Shift Lead 1

Leslie's, Inc.; Reading (Berks County); On-site; USD 20,664 - 23,419; Full time

Job summary

Leslie's, Inc. is seeking a Shift Lead 1 in Reading, PA, who will support store performance and ensure exceptional customer service. You will collaborate with the General Manager on store operations and manage team development while fulfilling store responsibilities.

The ideal candidate will have experience in retail leadership, excellent communication skills, and a commitment to team success. A valid driver's license is required. Join us in a workplace that celebrates diversity and inclusion.

Qualifications

• Must be 18 years of age.
• Experience leading a team (preferred).
• A valid driver's license with reliable transportation.
• Minimum of one year of retail experience.

Responsibilities

• Collaborate with the General Manager on store operations.
• Conduct water analysis and mechanical repairs.
• Ensure the team follows all safety protocols.
• Maintain a clean and welcoming environment.

Skills

Excellent communication skills

Team Leadership

Proficiency with computers

Customer service

Education

High School Diploma or equivalent

Job description

Overview

As a Shift Lead 1 you will support the performance of a Leslie's store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop a team and set the expectation of providing excellent customer service as you lead by example.

Pay: $15.00 - $17.00 / Hourly

Compensation within range to be determined by the applicant’s education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities

• Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. (P&L)
• Conduct water analysis and mechanical repairs
• Increase commercial and residential sales and customer counts
• Ensure that the team follows all safety protocols
• Identifying new talent to join the team
• Maintain a clean, well‑merchandised, and welcoming environment.
• Assist with merchandising and inventory control
• Opening and closing store responsibilities that may include the delivery of daily bank deposit

Qualifications

• Must be 18 years of age.
• High School Diploma or equivalent.
• Experience leading a team (preferred)
• A valid driver's license with reliable transportation
• Ability to achieve placement in the succession program
• Excellent communication skills and proficiency with computers
• Ability to complete required training within two months of hire
• Minimum of one year of retail experience (external) or proven track record in the capacity of a Lead for at least 6 months with successful completed testing on Basic, Intermediate and Advanced training modules (internal).
• To qualify for this position, and prior to becoming a key holder, candidates must have successfully completed testing on all required Intermediate training. New hires with managerial experiences of a minimum of six months may be considered for this position.
• The ability to lift 50 lbs

Leslie’s recognizes a critical component to our continued success is our people. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

#RetailHiring

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.