Shift Lead 1

Leslie's; Charleston (SC); On-site; USD 2,066,400 - 2,341,920; Full time

Job summary

Leslie’s in Charleston, SC is hiring a Shift Lead 1 to support store performance, service standards, and merchandising goals. You will train and guide a team, drive sales, and help manage daily operations from opening to closing.

The role requires a High School Diploma or equivalent, ability to lift 50 lbs, and prior retail leadership experience or proven lead aptitude. Hourly pay ranges from $15.00 to $17.00.

Qualifications

• Lead a small store team with focus on service, sales and profitability.
• Must be able to lift 50 lbs and operate safely.
• Commitment to training and succession opportunities.

Responsibilities

• Collaborate with General Manager on store operations and goals.
• Execute water analysis and basic repairs as needed.
• Drive sales and customer counts through service excellence.
• Ensure safety protocols and inventory control are followed.
• Assist with merchandising and opening/closing duties.

Skills

Team leadership

Customer service

Communication skills

Computers

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Founded in 1963, Leslie’s is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop.

Overview

As a Shift Lead 1 you will support the performance of a Leslie’s store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop a team and set the expectation of providing excellent customer service as you lead by example.

Pay

USD $15.00 - $17.00 per hour (compensation within range to be determined by education, experience, knowledge and skills, as well as internal equity and market data).

Responsibilities

• Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. (P&L)
• Conduct water analysis and mechanical repairs.
• Increase commercial and residential sales and customer counts.
• Ensure that the team follows all safety protocols.
• Identify new talent to join the team.
• Maintain a clean, well‑merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Manage opening and closing store responsibilities, including delivery of daily bank deposits.

Qualifications

• Must be 18 years of age.
• High School Diploma or equivalent.
• Experience leading a team (preferred).
• A valid driver’s license with reliable transportation.
• Ability to achieve placement in the succession program.
• Excellent communication skills and proficiency with computers.
• Ability to complete required training within two months of hire.
• Minimum of one year of retail experience (external) or proven track record in the capacity of a Lead for at least 6 months with successful completed testing on Basic, Intermediate and Advanced training modules (internal).
• To qualify for this position, and prior to becoming a key holder, candidates must have successfully completed testing on all required Intermediate training. New hires with managerial experiences of a minimum of six months may be considered for this position.
• Ability to lift 50 lbs.

Leslie’s recognizes a critical component to our continued success is our people. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.