Shift Lead 1

Leslie's; West Chester (Chester County); On-site; USD 20,664 - 23,419; Full time

Job summary

Leslie's in Chester County seeks a Shift Lead 1 to support store performance and customer service excellence. The role involves collaborating with the General Manager and ensuring a welcoming environment.

Key responsibilities include conducting water analysis, inventory control, and team training. Applicants should have retail experience, be 18 or older, and hold a high school diploma. This position offers an hourly pay range of $15.00 - $17.00.

Qualifications

• Must be 18 years of age.
• Experience leading a team (preferred).
• A valid driver's license with reliable transportation.
• Excellent communication skills and proficiency with computers.
• Minimum of one year of retail experience.

Responsibilities

• Support store performance to meet customer service standards.
• Learn and collaborate on store operations and sales.
• Conduct water analysis and mechanical repairs.
• Ensuring safety protocols are followed.
• Assist with merchandising and inventory control.

Skills

Team Leadership

Customer Service

Communication Skills

Retail Experience

Education

High School Diploma or equivalent

Job description

Overview

As a Shift Lead 1 you will support the performance of a Leslie's store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop a team and set the expectation of providing excellent customer service as you lead by example.

Pay

Pay: $15.00 - $17.00 / Hour. Compensation within range to be determined by the applicant’s education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities

• Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. (P&L)
• Conducted water analysis and mechanical repairs
• Increase commercial and residential sales and customer counts
• Ensure that the team follows all safety protocols
• Identifying new talent to join the team
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control
• Opening and closing store responsibilities that may include the delivery of daily bank deposit

Qualifications

• Must be 18 years of age.
• High School Diploma or equivalent.
• Experience leading a team (preferred)
• A valid driver's license with reliable transportation
• Ability to achieve placement in the succession program
• Excellent communication skills and proficiency with computers
• Ability to complete required training within two months of hire
• Minimum of one year of retail experience (external) or proven track record in the capacity of a Lead for at least 6 months with successful completed testing on Basic, Intermediate and Advanced training modules (internal).
• To qualify for this position, and prior to becoming a key holder, candidates must have successfully completed testing on all required Intermediate training. New hires with managerial experiences of a minimum of six months may be considered for this position.
• The ability to lift 50 lbs