Shift Lead

Capriotti's Sandwich Shop; Star (ID); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Free meals

Uniforms provided

Paid time off

Advancement opportunities

Training & development

Job summary

Capriotti’s Sandwich Shop in Star, Idaho is seeking a Shift Lead to supervise day-to-day operations, ensure quality and service standards, and help deliver a fast, friendly guest experience. You will train new team members, manage workflow, and support scheduling in a high-energy, pepperoni-and-provolone environment.

This role offers a hands-on leadership path, flexible scheduling, and opportunities for advancement within a growing regional brand.

Qualifications

• Excellent guest service skills required.
• Able to take direction and delegate responsibilities.
• Ability to work in a fast-paced environment.
• Team-oriented, adaptable, dependable, and strong work ethic.

Responsibilities

• Delegate duties and assign tasks to prepare for guests.
• Recognize and reinforce team accomplishments.
• Follow inventory control procedures.
• Maintain shop cleanliness and proper setup/breakdown.
• Work as a team to prepare for each shift.
• Ensure time management and a positive atmosphere.
• Support labor management and adhere to safety policies.

Skills

Excellent guest service

Team leadership

Fast-paced environment

Effective communication

Flexible schedule

Age 16+

Job description

Benefits:

• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Benefits/Perks

• Paid Time Off
• Employee Assistance Program
• Health Benefits (if applicable/qualified)
• Free Meals and/or Employee Discounts
• Flexible Schedule
• Ongoing Training

Company Overview

Capriotti’s Sandwich Shop is a dynamic, Fast Casual restaurant company with over 100 shops, with an aggressive growth plan. We are currently sourcing for a Shift Lead to be based in our Star, Idaho shop. Capriotti’s is a fast-paced environment with strong core values and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you.

We are a company that understands that our most important asset is our people! Everyone is valuable, and every contribution counts!

Shift Lead Job Summary

Sharing Our Passion One Sandwich at a Time: Accomplishing Capriotti’s mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.

Shift Lead Responsibilities

• Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
• Contributes to a team environment by recognizing and reinforcing individual and team accomplishments.
• Follow inventory control procedures and guidelines.
• Follows all Capriotti’s procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.
• Assist with labor management costs.
• Acts with integrity, honesty, and knowledge to promote Capriotti’s values and culture.
• Must demonstrate proficiency in all areas of shop operations to assist where needed during assigned shift.
• Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
• Work as a team to prepare for each shift.
• Ability to manage time effectively while meeting all job responsibilities.
• Maintains a positive work environment for Team Members and guests during each shift.

Shift Lead Qualifications

• Excellent guest service skills are required.
• Must be able to take direction and delegate responsibilities.
• Ability to work in a fast-paced environment.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Ability to communicate effectively to help keep all Team Members informed.
• Flexible schedule; could include nights and weekends.
• At least 16 years of age.