Shift Lead

Firehouse Subs; Smyrna (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedules

401k with company match

Paid training

Employee discounts

Job summary

Firehouse Subs in Smyrna, TN is hiring a talented Shift Lead to guide a team in a fast-paced setting. You will oversee daily operations, ensure top customer service, and maintain cleanliness and safety standards throughout your shift.

The role emphasizes hands-on leadership, staff training, and efficient cash handling while promoting a welcoming atmosphere for guests and a collaborative team spirit.

Qualifications

• Basic computer skills including Microsoft Office and register operations.
• Ability to stand, bend, reach and scoop during shifts.
• Comfortable working in walk-in refrigerators with temperatures from 40°F to -10°F.
• Strong communication and delegation skills to manage daily store procedures.

Responsibilities

• Lead and support team members to maintain high customer product and service standards.
• Foster an enthusiastic team environment.
• Ensure quality store operations and cleanliness throughout the shift.
• Greet and thank every customer with a smile and eye contact.
• Operate food preparation machinery and cash registers accurately.
• Adhere strictly to all food safety and security guidelines.

Skills

Communication skills

Delegation

Customer service

Cash handling

Tools

Microsoft Office

Register operations

Job description

Firehouse Subs - Urgent Hiring for a Highly Skilled Shift Lead!

Are you looking for a fun and dynamic workplace where you can lead a passionate team to success? Do you thrive in a fast-paced environment that values excellent customer service and teamwork?

Join Firehouse Subs, a beloved fast casual restaurant chain founded by firefighter brothers, as a talented Shift Lead. Here, you’ll enjoy a delicious work atmosphere with flexible schedules, paid training, and employee discounts. Develop your leadership skills while helping deliver an exceptional customer experience every day!

Key Responsibilities

• Lead and support team members to maintain high customer product and service standards
• Foster a loving and enthusiastic team environment
• Ensure quality store operations and cleanliness throughout the shift
• Greet and thank every customer with a smile and eye contact
• Operate food preparation machinery and cash registers accurately
• Adhere strictly to all food safety and security guidelines

Qualifications & Skills

• Basic computer skills, including Microsoft software and register operations
• Ability to stand, bend, reach, and scoop during shifts
• Comfortable working in walk-in refrigerators and freezers with temperatures from 40°F to -10°F
• Strong communication and delegation skills to manage daily store procedures

Why You Should Apply

• Enjoy a flexible schedule that fits your lifestyle
• Benefit from 401k with company matching and a rewarding referral program
• Receive paid training to enhance your skills and career growth
• Take advantage of employee discounts on delicious menu items

Benefit Conditions: Waiting Period May Apply

Location: Smyrna

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.