Shift Lead

LPQ USA LLC; New York (NY); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Enrollment in Company-contributed health coverage plan

Accrued Paid Time Off

401k with up to 4% match

Pre-tax commuter benefits

Team member discounts

Job summary

LPQ USA LLC in New York is looking for dedicated staff to provide exceptional service to guests. Responsibilities include managing orders, maintaining knowledge of menu items, and completing all service procedures.

The ideal candidate should have restaurant experience and be comfortable using POS systems like Toast. The position offers attractive benefits such as health coverage, paid time off, and a competitive hourly pay range of $18.00 - $22.00.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems preferred.
• Flexibility in schedule is highly preferred.

Responsibilities

• Provide friendly and attentive service to all guests.
• Receive and enter food and beverage orders into the POS.
• Anticipate guest needs and maintain knowledge of menu items.
• Complete all opening, mid, and closing procedures.

Skills

Restaurant experience

POS system experience

Flexibility in schedule

Cross-training ability

Communication skills

Tools

Toast POS system

Job description

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit
• Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
• Anticipate guest needs and note any preferences provided by the guest
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Prepare drinks for the dining room, as needed
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Organize money and receipts throughout the shift in adherence with the cash handling policy
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location

Qualifications

• 3 to 6 months of related restaurant experience or training
• Experience with POS systems, especially Toast, a plus
• Flexibility in schedule is highly preferred but not required
• Ability to be cross‑trained in all areas of the dining room and retail space preferred
• Ability to speak, read, and understand the primary language(s) of the work location

Benefits

• Enrollment in Company‑contributed health coverage plan
• Accrued Paid Time Off
• 401k with up to 4% match after ninety (90) days of employment
• Pre‑tax commuter benefits (in applicable States)
• Team member discounts at all our brands
• The hourly pay range (plus tips, when eligible) is: $18.00 - $22.00

Equal Employment Opportunity

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.